Saunas are booked for 30 minutes. Please stick to your scheduled time!
All Memberships & Packages require a credit card on file.
We understand life happens, we deliver top of the line Saunas, and to make sure we're able to give all members a great experience, if you can't make it, you must cancel your session at least 1 hour before your scheduled time.
A $10 fee is applied for a "No Show" or a late cancellation.
Arriving 15 minutes late or more is considered a "No Show" and a fee will be assessed. After arrival if a sauna is available, you can sign up as a "Walk-in", but a "No Show" fee is still applied.
A $55 enrollment fee is required for memberships. The fee is waived for "NEW" members with a 3 month (minimum) contract.
ALL memberships are on auto renew. A cancellation form must be completed online.
To cancel a membership, the online cancellation form must be completed. Cancellations require a 30-day notice. Please DO NOT contact us via email, Instagram, or Facebook to cancel.
A membership can be paused for up to 60 days with a 15-day notice and $10 fee. To pause a membership, the online membership form must be completed. If pause exceeds 60 days, membership is cancelled. An enrollment fee will be assessed to restart your membership.
All Sauna packages are non-transferrable.
If you have issues with your payment, you will need to update your credit card information and become current on all past due payments. If you wish to cancel, you must have your account current up to "signed termination".
ALL members and guests using Sweat Reno's facility must sign individual membership agreements and provide a credit/debit card to be kept on file in the event dues need to be deducted directly for incidental charges and "No Show" fees.
ALL members and guests agree to use Sweat Reno's facility at their own risk. In accordance with the membership agreement, members assume the risk of entering and using Sweat Reno's facilities and participating in any activities, and agree to indemnify and hold harmless Sweat Reno and its affiliated organizations, owners, partners, members, directors, officers, contractors and agents.
Thank you all for your cooperation. We want to make the best experience for everyone.